Returning & exchanging online orders for free

Want to return or exchange your order via mail?

1.

2. Fill out your order details, order number and reason for return

3. Print the label (US Domestic returns only)

4. Include your return form / packing slip in the package

5. Drop off your package at a UPS access point

Returning an international order?
Currently we cannot offer a free return label to customers from outside the USA. Please return your order at your own expense to:

Salesupply c/o Pig & Hen
1110 Brickell Ave
Office 317
Miami, FL 33131 USA

Returning in-store purchases

In-store purchases must be returned to point of purchase. Please note, merchandise purchased at a store cannot be returned via mail to
Pig & Hen. Additionally, we cannot process store-bought returns at our warehouse.

Return Policy

Did you love your order? If not, see below for all the return details.

• Online order number is required for all returns / exchanges
• In-store purchases must be returned to original retailer
• For merchandise returned within 60 days of the delivery date, a refund will be issued to the original form of payment at the original selling price.
• Refunds are immediately submitted and take approximately 10 days to process.
• We'll gladly accept unworn and unaltered merchandise for return or exchange. All tags must be attached. Defective items may still be accepted.
• Item(s) exchanged must be of equal or greater value.
• Any exchanges must be for equal or lesser value. Differences in price will be settled via refund / additional charge. 
• Pig & Hen reserves the right to refuse returns/exchanges if return policy is abused.  Return policy limited to twice per customer.
• If you received a free gift with purchase and are returning your bracelet for a refund, the free gift must also be returned.
  If not, the free gifts will be debited from your order at full value. If you are simply exchanging your bracelet, you may keep your free gift.